Shipping Policy
TIMINGS & COSTS
For a limited time, Garage is offering FREE STANDARD SHIPPING on all online orders of $75 and more to USA after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to areas outside of continental USA.
| Shipping Method | Order Threshold | Cost | Timing |
|---|---|---|---|
| Standard | Orders $75 & andUp | FREE | 2-5 Business Days |
| Standard | Orders up to $74.99 | $9 | 2-5 Business Days |
| Express | – | $15 | 2-4 Business Days |
| Priority | – | $20 | 1-2 Business Days |
| Same-Day, Powered by Uber *Select Locations Only – See Below | – | $20 | 1 Day |
| GARAGE COLLECTIF CREATORS | Orders $50 & Up | FREE | 2-5 Business Days |
| GARAGE COLLECTIF MUSES | Orders $40 & Up | FREE | 2-5 Business Days |
| GARAGE COLLECTIF ICONS | Orders $10 & Up | FREE | 2-5 Business Days |
*Please note that the shipping time frames provided above are estimates that may vary slightly or be longer depending on your delivery location. You will receive a shipping confirmation email with a tracking number and once the carrier updates the tracking, they will provide a more accurate estimated delivery date.
*Shipping estimates reflect transit time only and do not include the initial processing of your order. Please anticipate a short period for your order to be processed before it is handed over for shipping.
SAME-DAY DELIVERY WITH UBER
What areas are currently eligible for delivery with Uber?Is there a time cut-off or same-day delivery?Are all items at Garage available for same-day delivery?Is tracking the same as standard shipping?
SAME-DAY PICK-UP IN-STORE
IS THERE A TIME CUT-OFF FOR SAME-DAY PICKUP IN-STORE?HOW CAN I TRACK MY ORDER?WHAT STORES WILL THIS SERVICE BE ELIGIBLE IN?ARE ALL ITEMS AT GARAGE AVAILABLE FOR SAME-DAY PICKUP?HOW WILL I KNOW WHEN MY ORDER IS READY?HOW LONG DO I HAVE TO PICK UP MY ORDER?WHERE DO I GO ONCE IT’S READY?WHAT DO I NEED TO BRING TO PICK UP MY ORDER?WHEN WILL I BE CHARGED FOR MY ORDER?WHAT HAPPENS IF THE STORE IS CLOSED DUE TO A HOLIDAY?
FREQUENTLY ASKED QUESTIONS
ARE THERE ANY ADDITIONAL COSTS THAT WILL BE DUE WHEN I RECEIVE MY ORDER?What happens when I’m missing an item listed on my packing slip?Will my orders be fulfilled in one package?Are shipping fees refundable?
TAXES AND DUTIES
Are taxes and duties included in my order total?Are duties and taxes refundable on return orders?HOW ARE DUTIES AND TAXES CALCULATED?
ORDER TRACKING
CAN I TRACK MY ORDER?MY TRACKING SAYS DELIVERED BUT I HAVE YET TO RECEIVE MY ORDER?
SHIPPING RESTRICTIONS
DO YOU DELIVER TO PO BOXES?CAN YOU SHIP TO MULTIPLE ADDRESSES?
ORDER CUT-OFF TIMES
EXPRESS SHIPPING
IMPORTANT THINGS TO NOTE
- You will not be charged for items purchased with a gift card, e-gift card and/or credit card until the items have been shipped. You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.
CONTACT US
Have more questions?
Visit our FAQ page or don’t hesitate to contact us if you have any questions or concerns, we’re happy to help!
By email here
By Phone: 1-888-882-1138
Customer Service Support Hours:
MON-FRI 9:00am to 12:00am EST
SAT-SUN 9:00am to 9:00pm EST
Thank you